He started selling empty seats on charter flights. Now the industry calls him before it moves an aircraft.
He started by selling the empty seats on other people’s charter flights, which is a polite way of saying he started with nothing but a phone and an unusual tolerance for being told no.
Today the operation moves aircraft across three continents and the industry calls him before it commits to a route. He is candid that most of the business is not glamour but logistics, insurance and the management of other people’s anxiety.
