Business & Leadership
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Heidi O’Neill Takes Charge at Lululemon, With the Brand at an Inflection Point

A bright, modern yoga studio with large windows and rolled-out mats, an illustrative image of the premium wellness category

Some chief executives arrive to momentum. Heidi O’Neill arrived at Lululemon to a to-do list. The former Nike president formally took over as the athletic-apparel company’s CEO on September 8, 2026, as the board had announced in April, succeeding interim co-CEOs Meghan Frank, who is also chief financial officer, and Andrรฉ Maestrini, president and chief commercial officer.

Who She Is

O’Neill spent more than 25 years at Nike, most recently as president of consumer, product and brand. Before that she was president of consumer and marketplace, with profit-and-loss responsibility spanning more than 170 countries, and earlier led Nike’s global direct-to-consumer and digital business, according to Lululemon. Her rรฉsumรฉ began in advertising at Foote, Cone & Belding and includes a stint as director of marketing for the Dockers brand at Levi Strauss & Co. She also serves on the boards of Spotify Technology, Hyatt Hotels and Lithia & Driveway, a portfolio that spans media, hospitality and retail.

“lululemon is an iconic brand with something rare: genuine guest love, a product ethos rooted in innovation, and a global platform still in the early stages of its potential.” – Heidi O’Neill, via Lululemon

Board chair Marti Morfitt described her as “an inspiring leader and proven, consumer-driven brand strategist.”

What She Inherits

The numbers released five days before her start date define the brief. For the second quarter of fiscal 2026, Lululemon reported net revenue of $2.4 billion, down 4 percent, with comparable sales down 9 percent. Revenue in the Americas fell 8 percent while international revenue rose 4 percent. Gross margin, however, improved 200 basis points to 60.5 percent, and the company ended the quarter with 825 stores. It now expects full-year revenue of $10.35 billion to $10.50 billion.

Modern Retail reported that comparable sales in the Americas declined 12 percent. On the earnings call, Frank said: “As we moved into Q2, we faced negative commentary in the media and social channels.”

Governance, at least, is calmer than it was earlier this year. In May, Lululemon announced a cooperation agreement with founder Chip Wilson alongside the appointment of two new directors, Laura Gentile and Marc Maurer, according to the company’s press release archive.

The Leadership Test

O’Neill’s mandate is the one premium consumer brands everywhere are wrestling with: restoring desirability in a home market without sacrificing the pricing power that keeps margins strong. Her experience leading Nike’s direct-to-consumer and digital business is relevant to a company that operates 825 of its own stores, and her most recent remit, spanning consumer, product and brand, maps closely onto the questions raised by the latest quarter.

“We remain confident in our ability to take the right steps to strengthen our performance and deliver sustainable growth over time,” Maestrini said in the results release, adding that the company looked forward to welcoming O’Neill “as we begin an exciting new chapter for the company.” The first quarter fully under O’Neill’s leadership will show whether that confidence is shared by the customer.

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Lead image: illustrative photo by eran design on Unsplash.

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